The more I watch this one, the more I like it!
True… we always try to fix things, people and situation. Sometimes, active listening and trying to narrow or drill down the real issue is the only attitude that the other is awaiting from a colleague or a friend. It is really helpful to have the space to express a feeling, a situation, a worry or a dream! And Listening to oneself or ourselves saying and building a reflection loud to verify how coherent we are for others is a powerful experience.
Stop to speak! LISTEN!